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This page is a translated version of the page Password and the translation is 6% complete.
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Det är viktigt att ha ett starkt lösenord då du använder xat, ett stark lösenord är svårt att gissa och förhindrar andra från att logga in på ditt konto. Se Nätfiske

Note: Symbols and spaces are removed from your password when trying to login (if you have them in your password). This means that the symbols/spaces aren't actually in your password, due to xat removing them by default. For things like editing your profile or trading, you would have to type the password without the symbols or change your password entirely for easier access (which you can do by going to the login page and clicking the "change password" tab). With that being said, make sure your password only contains alphanumeric characters (a-z A-Z 0-9).

Vad är ett starkt lösenord?

Ett starkt lösenord bör innehålla en kombination av bokstäver (stora och små) och siffror på minst 8 tecken.

You should avoid using your name, username, birthday, repeated characters, or set of common words. Your password should also be different to any other social account you own.

What if I forgot my password?

If you forgot your password to your xat account, you can reset it by going to https://xat.com/lostpass. After clicking the link; enter the e-mail associated with your account, complete the CAPTCHA and you will be sent a link to reset your password. Note that the e-mail may take up to 20 minutes to arrive, although that is usually not likely.

What if I forgot my e-mail?

IMPORTANT: These help topics require you to be logged in to a xat account. If you can not login, you will have to create a new ID before attempting to create the ticket.

You can refer to the ticket times article for more information on response times.

Make sure your subject is 5 or more words.

You do not have to be a paid user to open a ticket in these help topics.

I forgot which e-mail is linked to my account

You can request an e-mail hint or an e-mail change by opening a ticket at https://xat.com/ticket under the "Email Change or Email Hint" help topic.

I forgot the password to my e-mail and account

You will have to open a ticket at https://xat.com/ticket under the "Lost Access" help topic.