Line 1: |
Line 1: |
− | {{lc:{{shortcut}}}}{{DISPLAYTITLE:<translate><!--T:18--> | + | {{lc:{{shortcut|tt}}}}{{DISPLAYTITLE:<translate><!--T:18--> |
| xat Support - Department Status Updates</translate>|noerror}}<languages/><translate> | | xat Support - Department Status Updates</translate>|noerror}}<languages/><translate> |
| | | |
Line 6: |
Line 6: |
| | | |
| <!--T:3--> | | <!--T:3--> |
− | In most cases, a delay is considered <tvar|1>5</> or more days since your last reply from us. | + | In most cases, a delay is considered five or more days since your last reply from us. |
| </translate> | | </translate> |
| | | |
− | <div style="width: 100%; border-bottom: 1px solid #ddd; border-radius: 5px; display: table; padding: 5px 10px; box-sizing: border-box; font-size: 14px; font-style: italic"> | + | <div style="width: 100%; border-bottom: 1px solid #ddd; border-radius: 5px; display: table; padding: 5px 10px; box-sizing: border-box; font-size: 14px; font-style: italic"></div> |
− | <div style="float: left"><translate><!--T:4-->
| |
− | There are delays across multiple departments</translate></div>
| |
− | <div style="float: right; font-weight: bold"><translate><!--T:5-->
| |
− | Refreshed <tvar|1>Dec 15</></translate></div>
| |
− | </div> | |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:6--> | + | |<translate><!--T:6--> A General Question or Concern</translate> |
− | A General Question or Concern</translate> | |
| |status=normal | | |status=normal |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:7--> | + | |<translate><!--T:7--> Account Block, Transfer Block</translate> |
− | Account Block, Account Hold</translate> | |
| |status=normal | | |status=normal |
| + | |error=E26, E28, E55; System problem (11, 25, 26, 30, 31, 32, 55, 56) |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:8--> | + | |<translate><!--T:19--> Account Hold</translate> |
− | Chat Block</translate>
| |
| |status=normal | | |status=normal |
| + | |error=System problem (12, 33) |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:9--> | + | |<translate><!--T:8--> Chat Block</translate> |
− | Domain Unblock</translate> | + | |status=normal |
− | |status=delayed | + | |error=Not available (5, 8) |
| + | }} |
| + | |
| + | {{Department |
| + | |<translate><!--T:9--> Domain Unblock</translate> |
| + | |status=normal |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:10--> | + | |<translate><!--T:10--> Email Change or Email Hint</translate> |
− | Email Change or Email Hint</translate> | |
| |status=normal | | |status=normal |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:11--> | + | |<translate><!--T:11--> Location Update</translate> |
− | Location Update</translate> | |
| |status=normal | | |status=normal |
| + | |error=E31 |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:12--> | + | |<translate><!--T:12--> Locked Out, Lost Auth</translate> |
− | Locked Out, Lost Auth</translate> | |
| |status=normal | | |status=normal |
| + | |error=E29 |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:13--> | + | |<translate><!--T:13--> Lost Access</translate> |
− | Lost Access</translate> | + | |status=normal |
− | |status=high volume | + | |error=E51 |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:14--> | + | |<translate><!--T:14--> Payment Problems</translate> |
− | Payment Problems</translate> | |
| |status=normal | | |status=normal |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:15--> | + | |<translate><!--T:15--> Report Scam, Report Phishing Site</translate> |
− | Report Scam, Report Phishing Site</translate> | |
| |status=normal | | |status=normal |
| + | |error=System problem (29), E46 |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |<translate><!--T:17--> | + | |<translate><!--T:17--> Short Names and Groups</translate> |
− | Short Names</translate> | |
| |status=normal | | |status=normal |
| + | |error=Name taken (2, 6) |
| }} | | }} |
| | | |
| {{Department | | {{Department |
− | |''<translate><!--T:16--> | + | |''<translate><!--T:16--> Scam reports in progress</translate>'' |
− | Scam reports in progress</translate>'' | |
| |status=new info | | |status=new info |
| |last=yes | | |last=yes |
| }} | | }} |