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{{lc:{{shortcut}}}}{{DISPLAYTITLE:<translate><!--T:18-->
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{{lc:{{shortcut|tt}}}}{{DISPLAYTITLE:<translate><!--T:18-->
 
xat Support - Department Status Updates</translate>|noerror}}<languages/><translate>
 
xat Support - Department Status Updates</translate>|noerror}}<languages/><translate>
   Line 6: Line 6:     
<!--T:3-->
 
<!--T:3-->
In most cases, a delay is considered <tvar|1>5</> or more days since your last reply from us.
+
In most cases, a delay is considered five or more days since your last reply from us.
 
</translate>
 
</translate>
   −
<div style="width: 100%; border-bottom: 1px solid #ddd; border-radius: 5px; display: table; padding: 5px 10px; box-sizing: border-box; font-size: 14px; font-style: italic">
+
<div style="width: 100%; border-bottom: 1px solid #ddd; border-radius: 5px; display: table; padding: 5px 10px; box-sizing: border-box; font-size: 14px; font-style: italic"></div>
<div style="float: left"><translate><!--T:4-->
  −
There are delays across multiple departments</translate></div>
  −
<div style="float: right; font-weight: bold"><translate><!--T:5-->
  −
Refreshed <tvar|1>Dec 15</></translate></div>
  −
</div>
      
{{Department
 
{{Department
|<translate><!--T:6-->
+
|<translate><!--T:6--> A General Question or Concern</translate>
A General Question or Concern</translate>
   
|status=normal
 
|status=normal
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:7-->
+
|<translate><!--T:7--> Account Block, Transfer Block</translate>
Account Block, Account Hold</translate>
   
|status=normal
 
|status=normal
 +
|error=E26, E28, E55; System problem (11, 25, 26, 30, 31, 32, 55, 56)
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:8-->
+
|<translate><!--T:19--> Account Hold</translate>
Chat Block</translate>
   
|status=normal
 
|status=normal
 +
|error=System problem (12, 33)
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:9-->
+
|<translate><!--T:8--> Chat Block</translate>
Domain Unblock</translate>
+
|status=normal
|status=delayed
+
|error=Not available (5, 8)
 +
}}
 +
 
 +
{{Department
 +
|<translate><!--T:9--> Domain Unblock</translate>
 +
|status=normal
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:10-->
+
|<translate><!--T:10--> Email Change or Email Hint</translate>
Email Change or Email Hint</translate>
   
|status=normal
 
|status=normal
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:11-->
+
|<translate><!--T:11--> Location Update</translate>
Location Update</translate>
   
|status=normal
 
|status=normal
 +
|error=E31
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:12-->
+
|<translate><!--T:12--> Locked Out, Lost Auth</translate>
Locked Out, Lost Auth</translate>
   
|status=normal
 
|status=normal
 +
|error=E29
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:13-->
+
|<translate><!--T:13--> Lost Access</translate>
Lost Access</translate>
+
|status=normal
|status=high volume
+
|error=E51
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:14-->
+
|<translate><!--T:14--> Payment Problems</translate>
Payment Problems</translate>
   
|status=normal
 
|status=normal
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:15-->
+
|<translate><!--T:15--> Report Scam, Report Phishing Site</translate>
Report Scam, Report Phishing Site</translate>
   
|status=normal
 
|status=normal
 +
|error=System problem (29), E46
 
}}
 
}}
    
{{Department
 
{{Department
|<translate><!--T:17-->
+
|<translate><!--T:17--> Short Names and Groups</translate>
Short Names</translate>
   
|status=normal
 
|status=normal
 +
|error=Name taken (2, 6)
 
}}
 
}}
    
{{Department
 
{{Department
|''<translate><!--T:16-->
+
|''<translate><!--T:16--> Scam reports in progress</translate>''
Scam reports in progress</translate>''
   
|status=new info
 
|status=new info
 
|last=yes
 
|last=yes
 
}}
 
}}
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