Difference between revisions of "Ticket times/es"
From xat wiki
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| Line 12: | Line 12: | ||
{{Department | {{Department | ||
| − | |Account Block | + | |Account Block {{size|10|{{ {{tt|trans/error}} }}: E26, E28, E46, E55; System problem (11, 25, 26, 30, 31, 32, 55, 56)}} |
|status=high volume | |status=high volume | ||
}} | }} | ||
{{Department | {{Department | ||
| − | |Account Hold | + | |Account Hold {{size|10|{{ {{tt|trans/error}} }}: System problem (12, 33)}} |
|status=normal | |status=normal | ||
}} | }} | ||
{{Department | {{Department | ||
| − | |Chat Block | + | |Chat Block {{size|10|{{ {{tt|trans/error}} }}: Not available (5, 8)}} |
|status=normal | |status=normal | ||
}} | }} | ||
| Line 37: | Line 37: | ||
{{Department | {{Department | ||
| − | |Location Update | + | |Location Update {{size|10|{{ {{tt|trans/error}} }}: E31}} |
|status=normal | |status=normal | ||
}} | }} | ||
{{Department | {{Department | ||
| − | |Locked Out, Lost Auth | + | |Locked Out, Lost Auth {{size|10|{{ {{tt|trans/error}} }}: E29}} |
|status=normal | |status=normal | ||
}} | }} | ||
{{Department | {{Department | ||
| − | |Lost Access | + | |Lost Access {{size|10|{{ {{tt|trans/error}} }}: E51}} |
|status=normal | |status=normal | ||
}} | }} | ||
| Line 57: | Line 57: | ||
{{Department | {{Department | ||
| − | |Report Scam, Report Phishing Site | + | |Report Scam, Report Phishing Site {{size|10|{{ {{tt|trans/error}} }}: System problem (29)}} |
|status=delayed | |status=delayed | ||
}} | }} | ||
{{Department | {{Department | ||
| − | |Short Names | + | |Short Names {{size|10|{{ {{tt|trans/error}} }}: Name taken (2, 6)}} |
|status=normal | |status=normal | ||
}} | }} | ||
Revision as of 02:45, 15 May 2017
En un esfuerzo por mantener a los usuarios de xat actualizados con la información relevante para el estado de su ticket, los estados son verdaderos para la mayoría de los usuarios, aunque algunos usuarios pueden experimentar respuestas más rápidas o más lentas según sus circunstancias individuales.
En la mayoría de los casos, un retrasado se considera si han pasado 5 o más días desde la última respuesta de nosotros.
A General Question or Concern
Normal
Account Block Error: E26, E28, E46, E55; System problem (11, 25, 26, 30, 31, 32, 55, 56)
Con retraso
Alto volumen de tickets
Account Hold Error: System problem (12, 33)
Normal
Chat Block Error: Not available (5, 8)
Normal
Domain Unblock
Normal
Email Change or Email Hint
Normal
Location Update Error: E31
Normal
Locked Out, Lost Auth Error: E29
Normal
Lost Access Error: E51
Normal
Payment Problems
Normal
Report Scam, Report Phishing Site Error: System problem (29)
Con retraso
Short Names Error: Name taken (2, 6)
Normal
Reporte de estafa en proceso
Una respuesta será enviada cuando haya nueva información para compartir
